At www.shoezing.shop, we prioritize swift and secure delivery for all your footwear essentials. Our team processes orders with meticulous care, ensuring your chosen styles—whether designed for performance, comfort, or fashion—reach you in pristine condition. From the moment you place an order, our logistics partners work diligently to package and dispatch your items within our stated timelines, catering to diverse preferences across casual, formal, and outdoor footwear categories.

Orders are typically processed within 1–3 business days (excluding weekends and holidays). Delivery durations vary based on your location and selected shipping method. While most domestic shipments arrive within the estimated window, international deliveries may require additional transit time due to customs clearance. Seasonal peaks or unforeseen carrier delays might occasionally extend these timelines, but we proactively monitor all shipments to minimize disruptions.

We offer the following shipping options:

Standard Shipping (10–15 Business Days): Applies to orders totaling $0–$60; shipping cost $15.
Free Shipping (10–15 Business Days): Applies to orders totaling $60–$9,999; shipping cost $0.

All costs are displayed in USD during checkout, with no hidden fees.

We currently ship to 50+ countries, including the United States, Canada, the UK, and most EU nations. Some remote areas or regions with complex import regulations (e.g., certain parts of South America, Africa, or Asia) may face restrictions. During checkout, enter your address to confirm eligibility. For unsupported destinations, consider using a freight-forwarding service—though we cannot assume responsibility for third-party handling.

Once your order ships, you’ll receive a confirmation email with a tracking number and a link to monitor its progress via our carrier’s portal. For consolidated shipments, tracking updates may take 24–48 hours to activate. If you encounter discrepancies or haven’t received updates within three business days, access your account dashboard or contact us for assistance.

While rare, delays from carriers or misplaced packages can occur. If your shipment exceeds the estimated delivery window by 5+ business days, contact our support team at [email protected] with your order number. We’ll collaborate with the carrier to locate your package or initiate a resolution, which may include reshipment or refunds for eligible cases. Claims typically require a 15-day investigation period for international orders.

International orders may incur customs fees, taxes, or import duties levied by your country’s authorities. These charges are the customer’s responsibility and are not included in our pricing. Fees vary by destination and item value—check local regulations before ordering to avoid surprises. Carriers usually contact recipients for payment upon arrival. Note: We cannot undervalue shipments or mark items as gifts to circumvent fees.